Dealing with a broken vehicle is stressful and most of the time, we are left uncertain on what to do next. The damage of a broken vehicle is already too much to handle after unexpected breakdowns or accidents. The top priority when you have a broken vehicle is to bring it to a reputable and competent auto body shop for repair. You need to choose carefully who you are entrusting your precious car to. However, choosing an auto body shop is not exactly a walk in the park.
Here are some of the things you need to look for in an auto body shop.
- Good reviews
Check online reviews on your auto body shop options. It is good to check what other people have to say about their experiences. See if there are other customers that encountered similar problems as yours and check if they are satisfied with the repair. Use social media sites like Facebook and Twitter to find unexpected reviews, honest opinions or anecdotes to help you make your decision.
- Business history
Check the business history of your auto repair shop. Determine how long they have been doing business and see if they have a good history of repairs and customer service.
Ask or look around for manufacturer certifications and see if they have your brand of vehicle. Check if their technicians have certificates of formal training. This will ensure that you have skilled and knowledgeable technicians who will fix your car.
Does your auto repair shop offer a lifetime warranty regardless of who pays the bills? A good reputable auto body shop must offer warranty for their services.
- New and up-to-date equipment
Check if your auto repair shop is using new and high quality tools and equipment. This will affect the quality of work of your technicians. Especially for modern cars which have new and more sophisticated parts, new and up-to-date tools are a necessity for efficient repairs.
- Customer service
See what kind of customer service your auto body shop offers. They must put your satisfaction, comfort and trust into consideration. They must also be able to answer your questions and queries about your vehicle.
A good auto body shop will take of all your worries and stress regarding your vehicle. Make sure you choose a shop that will best address your needs. Take time in choosing a good auto body shop so you can land on your best option.
Written by Marc Laferierre, owner of Dents Unlimited. Dents Unlimited is the go to auto shop for collision repair in Columbia, MO.